At Faby Fashion Store LLC, we want customers to feel confident when shopping with us. This Refund & Return Policy explains the general requirements for returns, exchanges, refunds, damaged products, and order cancellations.

1. Return Window

Eligible products may generally be returned within 30 days of delivery.

To qualify for a return, an item should:

  • Be unworn and unused

  • Be unwashed

  • Remain in substantially the same condition in which it was received

  • Have original tags attached where applicable

  • Include original packaging where reasonably possible

  • Be free from stains, odors, alterations, or customer-caused damage

  • Include valid proof of purchase or order information

Products that do not meet these requirements may not qualify for a refund.

2. How to Start a Return

Before returning merchandise, please contact us at:

info@fabyfashion.store

Please include:

  • Your full name

  • Order number

  • Product you wish to return

  • Reason for the return

  • Photos if the product arrived damaged, defective, or incorrect

If your return is approved, we will provide available return instructions.

Please do not send merchandise back without contacting us first.

3. Return Shipping

Unless a product arrived damaged, defective, incorrect, or we state otherwise, customers may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

We recommend using a tracked shipping method when returning merchandise.

Faby Fashion Store LLC cannot guarantee responsibility for return packages that are lost or damaged before reaching the designated return location.

4. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If an item arrives:

  • Damaged

  • Defective

  • Incorrect

  • Missing an important component

  • Materially different from what was ordered

please contact us as soon as reasonably possible.

Provide your order information and clear photographs showing the issue.

Depending on the circumstances, we may offer:

  • A replacement

  • A refund

  • Return authorization

  • Another appropriate resolution

5. Non-Returnable Items

Certain products may not qualify for return, including:

  • Worn products

  • Washed clothing

  • Products damaged after delivery

  • Items with stains or odors

  • Items missing original tags where applicable

  • Products returned outside the applicable return period

  • Items marked as final sale

  • Personalized or customized products, if offered

  • Items that cannot reasonably be resold for hygiene or safety reasons

6. Exchanges

Exchanges may be available depending on product inventory.

If you need a different:

  • Size

  • Color

  • Style

  • Product

please contact us at info@fabyfashion.store.

In some cases, you may need to return the original product and place a new order.

Replacement availability cannot be guaranteed.

7. Refund Processing

After an approved return is received and inspected, an eligible refund will generally be issued to the original payment method.

Your bank, card issuer, or payment provider may require additional time before the refund appears in your account.

8. Refund Amount

Approved refunds generally cover eligible merchandise.

Original and return shipping charges may not be refundable unless:

  • We sent an incorrect product

  • The product arrived damaged

  • The product was defective

  • We otherwise approve reimbursement

  • Applicable law requires otherwise

9. Missing or Delayed Refunds

If you have received confirmation that a refund was issued but it has not appeared:

  1. Check your original payment account.

  2. Contact your bank or card issuer.

  3. Allow the payment provider’s standard processing period.

If the refund still does not appear after the normal processing period, please contact us.

10. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests.

Once an order has entered processing, fulfillment, or shipping, cancellation may no longer be available.

If cancellation is not possible, the regular return process may apply after delivery.

11. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If a package is returned because of:

  • An incorrect address

  • An incomplete address

  • Refused delivery

  • Failed delivery attempts

  • Other circumstances outside our reasonable control

additional shipping charges may apply or may be deducted from an eligible refund where permitted.

12. Final Sale Items

Certain promotional, clearance, or specially marked products may be identified as Final Sale.

Final Sale items may not be eligible for return, exchange, or refund unless required by applicable law or unless the product arrived damaged, defective, or incorrect.

13. Policy Updates

Faby Fashion Store LLC may update this Refund & Return Policy from time to time as store procedures, products, or applicable requirements change.

Updated versions may be posted on our website with a revised “Last Updated” date.

14. Contact Us

For questions about returns, exchanges, refunds, cancellations, or damaged products, please contact:

Faby Fashion Store LLC
6901 Brooklyn Court Apt 8A
Evansville, IN 47715
USA

Email: info@fabyfashion.store
Phone: +1 (330) 931-1428